Financial Counsellors are qualified professionals who provide information, support and advocacy to people experiencing financial difficulty. Our service is non-judgemental, free, independent and confidential

Financial counsellors help people to:
– understand which debts are priorities
– develop budgets and money plans
– understand the pros and cons of different options to manage financial issues
– access grants or concessions
– negotiate with creditors
– access dispute resolution services
– understand their rights and access legal help.

They are also trained in negotiation and counselling and offer emotional support and a listening ear when people really need it.